In my yard

[davidbrady]

Sucks Ernie. I guess this is what they call the "red carpet" treatment. Hopefully they get it all resolved for you. Definitely worth filing a complaint with the service manager.

I guess not all Prevost Service Centers are created equally. I've heard great things about Jacksonville, I dread going to Nashville, they move at a snails pace and there're some techs there I try to avoid. The best I've experienced was Redmond, BC just outside of Vancouver, but that's a bit of a hike! I bought my bus in Kamloops, BC and after finalizing the deal I headed straight to the Redmond shop for fluids and filters and whatever else they could find. They were thorough, efficient, and had great senses of humor. Canadians are very proud of the Prevost bus as they should be.